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Highlights from the 2021 Unit 42 Ransomware Threat Report ![Clock Icon](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-clock.svg) 3 min read * ![Profile Icon](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-profile-grey.svg) By: * [Unit 42](https://unit42.paloaltonetworks.com/author/unit42/) * ![Published Icon](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-calendar-grey.svg) Published:March 17, 2021 * ![Tags Icon](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-category.svg) Categories: * [Malware](https://unit42.paloaltonetworks.com/category/malware/) * [Ransomware](https://unit42.paloaltonetworks.com/category/ransomware/) * [Trend Reports](https://unit42.paloaltonetworks.com/category/trend-reports/) * ![Tags Icon](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-tags-grey.svg) Tags: * [Cyber crime](https://unit42.paloaltonetworks.com/tag/cyber-crime/) * [Maze](https://unit42.paloaltonetworks.com/tag/maze/) * [NetWalker](https://unit42.paloaltonetworks.com/tag/netwalker/) * [Ransomware threat report](https://unit42.paloaltonetworks.com/tag/ransomware-threat-report/) * [Ryuk](https://unit42.paloaltonetworks.com/tag/ryuk/) * [![Download Icon](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-download.svg)](https://unit42.paloaltonetworks.com/ransomware-threat-report-highlights/?pdf=download&lg=en&_wpnonce=279fa6c5e6 "Click here to download") * [![Print Icon](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-print.svg)](https://unit42.paloaltonetworks.com/ransomware-threat-report-highlights/?pdf=print&lg=en&_wpnonce=279fa6c5e6 "Click here to print") Share![Down arrow](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/down-arrow.svg) * ![Link Icon](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-share-link.svg) * [![Link Email](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-sms.svg)](mailto:?subject=Highlights%20from%20the%202021%20Unit%2042%20Ransomware%20Threat%20Report&body=Check%20out%20this%20article%20https%3A%2F%2Funit42.paloaltonetworks.com%2Fransomware-threat-report-highlights%2F "Share in email") * [![Facebook Icon](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-fb-share.svg)](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Funit42.paloaltonetworks.com%2Fransomware-threat-report-highlights%2F "Share in Facebook") * [![LinkedIn Icon](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-linkedin-share.svg)](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Funit42.paloaltonetworks.com%2Fransomware-threat-report-highlights%2F&title=Highlights%20from%20the%202021%20Unit%2042%20Ransomware%20Threat%20Report "Share in LinkedIn") * [![Twitter Icon](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-twitter-share.svg)](https://twitter.com/intent/tweet?url=https%3A%2F%2Funit42.paloaltonetworks.com%2Fransomware-threat-report-highlights%2F&text=Highlights%20from%20the%202021%20Unit%2042%20Ransomware%20Threat%20Report "Share in Twitter") * [![Reddit Icon](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-reddit-share.svg)](https://www.paloaltonetworks.com//www.reddit.com/submit?url=https%3A%2F%2Funit42.paloaltonetworks.com%2Fransomware-threat-report-highlights%2F&ts=markdown "Share in Reddit") * [![Mastodon Icon](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-mastodon-share.svg)](https://mastodon.social/share?text=Highlights%20from%20the%202021%20Unit%2042%20Ransomware%20Threat%20Report%20https%3A%2F%2Funit42.paloaltonetworks.com%2Fransomware-threat-report-highlights%2F "Share in Mastodon") ## **Introduction** Ransomware is one of the top threats in cybersecurity and a focus area for Palo Alto Networks. The global threat intelligence team (Unit 42) and incident response team (The Crypsis Group) have partnered to create the 2021 Unit 42 Ransomware Threat Report to provide the latest insights on the top ransomware variants, ransomware payment trends and security best practices so we can understand and manage the threat. To evaluate the current state of the ransomware threat landscape, the Unit 42 threat intelligence team and the Crypsis incident response team collaborated to analyze the ransomware threat landscape in 2020, with global data from Unit 42 as well as data from the U.S., Canada and Europe from Crypsis. ## **Key Findings** #### **Cybercriminals Are Making, and Demanding, More Money Than Ever** *Note: The following data is from the U.S., Canada and Europe.* The average ransom paid for organizations increased from US$115,123 in 2019 to $312,493 in 2020, a 171% year-over-year increase. Additionally, the highest ransom paid by an organization doubled from 2019 to 2020, from $5 million to $10 million. Meanwhile, cybercriminals are getting greedy. From 2015 to 2019, the highest ransomware demand was $15 million. In 2020, the highest ransomware demand grew to $30 million. Of note, [Maze](https://unit42.paloaltonetworks.com/threat-brief-maze-ransomware-activities/) ransom demands in 2020 averaged $4.8 million, a significant increase compared to the average of $847,344 across all ransomware families in 2020. Cybercriminals know they can make money with ransomware and are continuing to get bolder with their demands. #### **Healthcare Organizations in the Crosshairs** The world changed with COVID-19, and ransomware operators took advantage of the pandemic to prey on organizations -- particularly the healthcare sector, which was the most targeted vertical for ransomware in 2020. Ransomware operators were brazen in their attacks in an attempt to make as much money as possible, knowing that healthcare organizations -- which needed to continue operating to treat COVID-19 patients and help save lives -- couldn't afford to have their systems locked out and would be more likely to pay a ransom. [Ryuk](https://unit42.paloaltonetworks.com/ryuk-ransomware/) ransomware stood out from the pack. In October 2020, a joint cybersecurity advisory was [issued](https://us-cert.cisa.gov/ncas/alerts/aa20-302a) by the Cybersecurity and Infrastructure Security Agency (CISA), the Federal Bureau of Investigation (FBI) and the Department of Health and Human Services (HHS), warning healthcare organizations against Ryuk attacks. #### **The Rise of Double Extortion** A common ransomware attack consists of the ransomware operator encrypting data and forcing the victim to pay a ransom to unlock it. In a case of double extortion, ransomware operators encrypt and steal data to further coerce a victim into paying a ransom. If the victim doesn't pay the ransom, the ransomware operators then leak the data on a leak site or dark web domain, with the majority of leak sites hosted on the dark web. These hosting locations are created and managed by the ransomware operators. At least 16 different ransomware variants are now threatening to expose data or utilizing leak sites, and more variants will likely continue this trend. The ransomware family that leveraged this tactic the most was [NetWalker](https://unit42.paloaltonetworks.com/ransomware-threat-assessments/2). From January 2020 to January 2021, NetWalker leaked data from 113 victim organizations globally, far surpassing other ransomware families. RagnarLocker was second, leaking data from 26 victims globally. It's worth noting that the US Department of Justice [announced](https://www.justice.gov/opa/pr/department-justice-launches-global-action-against-netwalker-ransomware) in January 2021 that it had coordinated international law enforcement action to disrupt the NetWalker ransomware gang. The dark web domain managed by the NetWalker operators, which hosted leaked data, is no longer accessible. ## **Steps to Reduce Ransomware Exposure** Defending against ransomware attacks is similar to protecting against other malware. However, it represents a much higher risk to the organization. #### **Initial Access** Initial access is relatively consistent across all ransomware variants. Organizations should maintain user awareness and training for email security as well as consider ways to identify and remediate malicious email as soon as it enters an employee's mailbox. Organizations should also ensure they conduct proper patch management and review which services may be exposed to the internet. Remote desktop services should be correctly configured and secured, using the principle of least privilege wherever possible, with a policy in place to detect patterns associated with brute-force attacks. #### **Backup and Recovery Process** Organizations should continue to back up their data and keep an appropriate recovery process in place. Ransomware operators will target on-site backups for encryption, so organizations should ensure that all backups are maintained securely offline. Recovery processes must be implemented and rehearsed with critical stakeholders to minimize downtime and cost to the organization in the event of a ransomware attack. #### **Security Controls** The most effective forms of protection from ransomware are endpoint security, URL filtering or web protection, advanced threat prevention (unknown threats/sandboxing) and anti-phishing solutions deployed to all enterprise environments and devices. While these will not outright guarantee prevention, they will drastically reduce the risk of infection from common variants and provide stopgap measures, allowing one technology to offer a line of enforcement when another may not be effective. Get the full [2021 Unit 42 Ransomware Threat Report](https://start.paloaltonetworks.com/unit-42-ransomware-threat-report.html) for more research and best practices to implement in your organization. ## **Additional Resources** * [Ransomware Threat Assessments: A Companion to the 2021 Unit 42 Ransomware Threat Report](https://unit42.paloaltonetworks.com/ransomware-threat-assessments) * [2021 Unit 42 Ransomware Threat Report Webinar on April 27](https://register.paloaltonetworks.com/2021unit42ransomwarethreatrep?utm_source=social&utm_medium=blog) * [The Ransomware Threat: Bigger, Greedier, Attacking the Most Vulnerable](https://blog.paloaltonetworks.com/2021/03/ransomware-threat/) Back to top ### Tags * [Cyber crime](https://unit42.paloaltonetworks.com/tag/cyber-crime/ "cyber crime") * [Maze](https://unit42.paloaltonetworks.com/tag/maze/ "Maze") * [NetWalker](https://unit42.paloaltonetworks.com/tag/netwalker/ "NetWalker") * [Ransomware threat report](https://unit42.paloaltonetworks.com/tag/ransomware-threat-report/ "ransomware threat report") * [Ryuk](https://unit42.paloaltonetworks.com/tag/ryuk/ "Ryuk") [Threat Research Center](https://unit42.paloaltonetworks.com "Threat Research") [Next: New Mirai Variant Targeting Network Security Devices](https://unit42.paloaltonetworks.com/mirai-variant-iot-vulnerabilities/ "New Mirai Variant Targeting Network Security Devices") ### Table of Contents * ### Related Articles * [Unit 42 Ransomware and Extortion Report Highlights: Multi-Extortion Tactics Continue to Rise](https://unit42.paloaltonetworks.com/multi-extortion-rise-ransomware-report/ "article - table of contents") * [Understanding REvil: REvil Threat Actors May Have Returned (Updated)](https://unit42.paloaltonetworks.com/revil-threat-actors/ "article - table of contents") * [2022 Unit 42 Ransomware Threat Report Highlights: Ransomware Remains a Headliner](https://unit42.paloaltonetworks.com/2022-ransomware-threat-report-highlights/ "article - table of contents") ## Related Resources ![Pictorial representation of post-exploitation identity misuse in SPIFFE/SPIRE. Close-up of a person wearing glasses, with computer code reflected in the lenses.](https://unit42.paloaltonetworks.com/wp-content/uploads/2026/09/12_Security-Technology_Category_1920x900-786x368.jpg) [![category icon](https://unit42.paloaltonetworks.com/wp-content/uploads/2024/06/icon-threat-research.svg)Threat Research](https://unit42.paloaltonetworks.com/category/threat-research/) September 10, 2026 [#### The Machine With Many Faces: Post-Exploitation Identity Misuse in SPIFFE/SPIRE](https://unit42.paloaltonetworks.com/kubernetes-spiffe-spire-identity-spoofing/) * [API](https://unit42.paloaltonetworks.com/tag/api/ "API") * [Cryptographic](https://unit42.paloaltonetworks.com/tag/cryptographic/ "cryptographic") * [JSON](https://unit42.paloaltonetworks.com/tag/json/ "JSON") [Read now ![Right arrow](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-right-arrow-withtail.svg)](https://unit42.paloaltonetworks.com/kubernetes-spiffe-spire-identity-spoofing/ "The Machine With Many Faces: Post-Exploitation Identity Misuse in SPIFFE/SPIRE") ![Pictorial representation of a pay-per-install threat group campaign prodiving infection service for spreading malware. A close-up of a computer circuit board with a central microchip is depicted. Red digital data streams in the form of glowing binary numbers and arrows appear to flow in and out of the chip, symbolizing data processing and transfer. 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A digital image of a skull formed by blue binary code on a black background, with scattered ones and zeros and digital noise, symbolizes how stealthy prompt injection attacks can exploit AI logic to bypass security controls.](https://unit42.paloaltonetworks.com/wp-content/uploads/2026/08/01_Malware_Category_1920x900-5-786x368.jpg) [![category icon](https://unit42.paloaltonetworks.com/wp-content/uploads/2024/06/icon-threat-research.svg)Threat Research](https://unit42.paloaltonetworks.com/category/threat-research/) August 31, 2026 [#### Spring Ring: An Inside Look at Voice Phishing Campaigns in Microsoft Teams](https://unit42.paloaltonetworks.com/spring-ring-voice-phishing-campaigns/) * [Cloaked Ursa](https://unit42.paloaltonetworks.com/tag/cloaked-ursa/ "Cloaked Ursa") * [Entra ID](https://unit42.paloaltonetworks.com/tag/entra-id/ "Entra ID") * [Microsoft Teams](https://unit42.paloaltonetworks.com/tag/microsoft-teams/ "Microsoft Teams") [Read now ![Right arrow](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-right-arrow-withtail.svg)](https://unit42.paloaltonetworks.com/spring-ring-voice-phishing-campaigns/ "Spring Ring: An Inside Look at Voice Phishing Campaigns in Microsoft Teams") ![Pictorial representation of AI-enabled malware. A vibrant digital interface displaying various icons and graphs, resembling a futuristic network or data analysis dashboard. The scene is illuminated with glowing lights and patterns.](https://unit42.paloaltonetworks.com/wp-content/uploads/2026/08/AdobeStock_1270203474-2-1-786x368.png) [![category icon](https://unit42.paloaltonetworks.com/wp-content/uploads/2024/06/icon-threat-research.svg)Threat Research](https://unit42.paloaltonetworks.com/category/threat-research/) August 25, 2026 [#### The State of AI-Enabled Malware August 2026: From Brand Abuse to Agentic Execution](https://unit42.paloaltonetworks.com/ai-enabled-malware-analysis/) * [Backdoor](https://unit42.paloaltonetworks.com/tag/backdoor/ "backdoor") * [Bitcoin](https://unit42.paloaltonetworks.com/tag/bitcoin/ "Bitcoin") * [DLL hijacking](https://unit42.paloaltonetworks.com/tag/dll-hijacking/ "DLL hijacking") [Read now ![Right arrow](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-right-arrow-withtail.svg)](https://unit42.paloaltonetworks.com/ai-enabled-malware-analysis/ "The State of AI-Enabled Malware August 2026: From Brand Abuse to Agentic Execution") ![Pictorial representation of identity abuse through trusted communication channels. Close-up view of a digital screen displaying a glitched and pixelated image of a skull-like shape.](https://unit42.paloaltonetworks.com/wp-content/uploads/2026/08/02_Malware_Category_1920x900-2-786x368.jpg) [![category icon](https://unit42.paloaltonetworks.com/wp-content/uploads/2024/06/icon-threat-research.svg)Threat Research](https://unit42.paloaltonetworks.com/category/threat-research/) August 20, 2026 [#### Identity Abuse Through Trusted Communication Channels](https://unit42.paloaltonetworks.com/communication-channel-identity-risks/) * [Authentication](https://unit42.paloaltonetworks.com/tag/authentication/ "authentication") * [Identity theft](https://unit42.paloaltonetworks.com/tag/identity-theft/ "identity theft") * [Malware](https://unit42.paloaltonetworks.com/tag/malware/ "malware") [Read now ![Right arrow](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-right-arrow-withtail.svg)](https://unit42.paloaltonetworks.com/communication-channel-identity-risks/ "Identity Abuse Through Trusted Communication Channels") ![Pictorial representation of Kimwolf botnet malware family. Digital screen with a warning sign reading "Malware." The background features lines of computer code and graphics, creating a sense of cybersecurity threat.](https://unit42.paloaltonetworks.com/wp-content/uploads/2026/08/07_Malware_Category_1920x900-3-786x368.jpg) [![category icon](https://unit42.paloaltonetworks.com/wp-content/uploads/2024/06/icon-threat-research.svg)Threat Research](https://unit42.paloaltonetworks.com/category/threat-research/) August 11, 2026 [#### Kimwolf v7: An Evolution of the Kimwolf Botnet](https://unit42.paloaltonetworks.com/kimwolf-v7-botnet-malware/) * [Android APK](https://unit42.paloaltonetworks.com/tag/android-apk/ "Android APK") * [Ethereum](https://unit42.paloaltonetworks.com/tag/ethereum/ "Ethereum") * [HTTP](https://unit42.paloaltonetworks.com/tag/http/ "HTTP") [Read now ![Right arrow](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-right-arrow-withtail.svg)](https://unit42.paloaltonetworks.com/kimwolf-v7-botnet-malware/ "Kimwolf v7: An Evolution of the Kimwolf Botnet") ![Pictorial representatiom pf Aeternum's blockchain C2. A close-up of a computer circuit board with a central microchip is depicted. Red digital data streams in the form of glowing binary numbers and arrows appear to flow in and out of the chip. The scene is illuminated with a futuristic blue and red glow.](https://unit42.paloaltonetworks.com/wp-content/uploads/2026/08/04_Malware_Category_1920x900-4-786x368.jpg) [![category icon](https://unit42.paloaltonetworks.com/wp-content/uploads/2024/06/icon-threat-research.svg)Threat Research](https://unit42.paloaltonetworks.com/category/threat-research/) August 10, 2026 [#### The Permanent Threat: Analyzing Aeternum's Blockchain-Based C2 Operations and Communications](https://unit42.paloaltonetworks.com/aeternum-blockchain-c2-analysis/) * [Aeternum](https://unit42.paloaltonetworks.com/tag/aeternum/ "Aeternum") * [Infection chain](https://unit42.paloaltonetworks.com/tag/infection-chain/ "infection chain") * [JSON](https://unit42.paloaltonetworks.com/tag/json/ "JSON") [Read now ![Right arrow](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-right-arrow-withtail.svg)](https://unit42.paloaltonetworks.com/aeternum-blockchain-c2-analysis/ "The Permanent Threat: Analyzing Aeternum’s Blockchain-Based C2 Operations and Communications") ![Pictorial representation of ChainDrop, a self-propagating npm worm. An artistic depiction of a digital workspace featuring an open laptop with a red virus on the screen.](https://unit42.paloaltonetworks.com/wp-content/uploads/2026/08/03_Malware_Category_1920x900-7-786x368.jpg) [![category icon](https://unit42.paloaltonetworks.com/wp-content/uploads/2024/07/top-threats.svg)High Profile Threats](https://unit42.paloaltonetworks.com/category/top-cyberthreats/) August 6, 2026 [#### ChainDrop: Inside a Self-Propagating npm Worm](https://unit42.paloaltonetworks.com/chaindrop-npm-worm-analysis/) * [Blockchain](https://unit42.paloaltonetworks.com/tag/blockchain/ "blockchain") * [ChainDrop](https://unit42.paloaltonetworks.com/tag/chaindrop/ "ChainDrop") * [Claude code](https://unit42.paloaltonetworks.com/tag/claude-code/ "Claude code") [Read now ![Right arrow](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-right-arrow-withtail.svg)](https://unit42.paloaltonetworks.com/chaindrop-npm-worm-analysis/ "ChainDrop: Inside a Self-Propagating npm Worm") ![Pictorial representation of Token-jacking. A person types on a laptop with multiple digital interface elements projected, including an "AI" icon](https://unit42.paloaltonetworks.com/wp-content/uploads/2026/08/AdobeStock_1246251272-2-786x369.jpg) [![category icon](https://unit42.paloaltonetworks.com/wp-content/uploads/2024/06/icon-threat-research.svg)Threat Research](https://unit42.paloaltonetworks.com/category/threat-research/) August 6, 2026 [#### Token Jacking: Cybercriminals Could Be Stealing Your AI Resources](https://unit42.paloaltonetworks.com/ai-token-jacking/) * [AI API](https://unit42.paloaltonetworks.com/tag/ai-api/ "AI API") * [AI gateway](https://unit42.paloaltonetworks.com/tag/ai-gateway/ "AI gateway") * [API keys](https://unit42.paloaltonetworks.com/tag/api-keys/ "API keys") [Read now ![Right arrow](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/icon-right-arrow-withtail.svg)](https://unit42.paloaltonetworks.com/ai-token-jacking/ "Token Jacking: Cybercriminals Could Be Stealing Your AI Resources") * ![Slider arrow](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/slider-arrow-left.svg) * ![Slider arrow](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/slider-arrow-left.svg) ![Close button](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/icons/close-modal.svg) ![Enlarged Image]() ![Newsletter](https://unit42.paloaltonetworks.com/wp-content/uploads/2026/03/unit42-footer-subscribe-desktop.png) ![UNIT 42 Small Logo](https://unit42.paloaltonetworks.com/wp-content/themes/unit42-v6/dist/images/palo-alto-logo-small.svg) Get updates from Unit 42 ## Peace of mind comes from staying ahead of threats. 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